Privacy & Terms
Welcome to Certified Installers Limited, your number one choice for Velux window installation and repair in the UK. We are committed to protecting your privacy and maintaining the integrity of any data you provide to us. We strive to ensure that your privacy is respected and that our data practices are transparent and compliant with the laws and regulations of the United Kingdom. This privacy policy outlines how we collect, use, and protect your personal information. We take the protection of your personal information seriously and are committed to maintaining the highest standards of data integrity. If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us. Thank you for trusting us with your data.
Privacy Policy
Certified Installers Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy.
Certified Installers Limited Privacy Policy
At Certified Installers Limited, we are committed to maintaining the confidentiality, integrity and security of any personal information we obtain from our customers, visitors and users of our website. This Privacy Policy explains how we collect, use, share and protect the personal information that we receive from our customers, visitors and users of our website.
Collection of Personal Information
We collect personal information from our customers, visitors and users of our website when they contact us, request information or use our services. This information may include name, contact information, account numbers, payment information and other information necessary to provide services.
Use of Personal Information
We use the personal information collected to provide services, process payments and contact customers in the event of an emergency or to provide additional services. We may also use the personal information to improve our services and communications to our customers.
Sharing of Personal Information
We will not sell, rent or otherwise disclose personal information to third parties, unless required by law or with the consent of the customer. We may disclose personal information to third parties in order to provide services and process payments. We also may disclose personal information to third parties when required by law, or in connection with an investigation into suspected fraud or other illegal activities.
Protection of Personal Information
We take reasonable measures to protect the personal information that we collect from customers, visitors and users of our website. We use state-of-the-art encryption and other security measures to protect personal information from unauthorized access, alteration, disclosure or destruction.
Customer Rights
Customers have the right to request access to the personal information that we have collected about them, and to request that we correct or delete any inaccurate information. Customers may also request that we stop processing their personal information at any time.
Changes to this Privacy Policy We may modify or update this Privacy Policy at any time, and we will notify customers of any changes by posting the revised Privacy Policy on our website. Questions If you have any questions about our Privacy Policy, please contact us by email at sales@certified-installers.co.uk or by phone at 0800 368 298.
Terms of Use
Certified Installers Limited Terms of Use The following terms of use (the “Terms”) set out the terms and conditions which govern your use of the Certified Installers Limited website and related services. By accessing and using the website and services, you agree to be bound by and comply with these Terms.
1. Use of the Website
1.1 You may only use the website and services for lawful purposes.
1.2 You must not use the website and services in any way that breaches any applicable local, national or international law or regulation.
1.3 You must not use the website and services for any commercial or business purposes.
1.4 You must not use the website and services in any way that could damage, disable, overburden, impair or compromise the website or services, or interfere with any other user’s use and enjoyment of the website and services.
2. Content
2.1 All content on the website and services is owned by or licensed to Certified Installers Limited. You may not copy, reproduce, modify, distribute, republish, transmit or otherwise use any content from the website and services other than as set out in these Terms.
2.2 You acknowledge and agree that the content on the website and services is provided ‘as is’ and Certified Installers Limited makes no representation or warranty as to the accuracy or completeness of such content.
3. Velux Windows
3.1 Certified Installers Limited provides installation and repair services for Velux windows (the “Services”).
3.2 You acknowledge and agree that the Services provided by Certified Installers Limited are subject to the manufacturer’s warranty and that any warranty claims must be addressed directly with the manufacturer.
3.3 You acknowledge and agree that Certified Installers Limited is not responsible for any damage caused to any property as a result of the installation or repair of any Velux windows.
4. Liability
4.1 Certified Installers Limited shall not be liable for any direct or indirect loss or damage resulting from your use of the website and services.
4.2 You acknowledge and agree that Certified Installers Limited is not responsible for any third party websites or services accessed via links from the website and services.
4.3 Certified Installers Limited shall not be liable for any breach of these Terms by you.
5. General
5.1 These Terms constitute the entire agreement between you and Certified Installers Limited and supersedes all previous agreements and understandings between you and Certified Installers Limited in relation to the website and services.
5.2 These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
5.3 Certified Installers Limited reserves the right to modify or discontinue the website and services at any time.
5.4 If any of these Terms are held to be invalid or unenforceable, the remaining Terms shall remain in full force and effect.
Last updated: 05/02/2023